KBG Security Services
Remote CCTV Monitoring: Watching When You Can't
KBG Security Solutions provides remote CCTV monitoring services that give your site an intelligent, responsive security presence even when it is unstaffed. Our monitoring team watches your cameras in real time, detects suspicious activity, and takes immediate action - including contacting police, keyholders, or on-site staff.
What We Provide
- 24/7 remote CCTV monitoring
- Registered with relevant police forces (where applicable)
- Intervention capability - verbal warning via audio speaker
- Immediate escalation to emergency services
- Incident recording and evidence preservation
- Integration with alarm systems
- Regular reporting and access to footage
- UK GDPR and ICO compliant data handling
Ideal For
- Commercial premises
- Construction sites
- Car parks
- Vacant properties
- Retail and public spaces
Compliance
Standards and documentation.
All CCTV operations comply with UK GDPR, the Data Protection Act 2018, ICO guidance, and BS 7958 (CCTV Management). Data handling is registered with the ICO (ref: Z3409111).
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CCTV FAQ
CCTV monitoring FAQs
Questions from operators evaluating remote CCTV monitoring services.
Do you offer 24/7 remote CCTV monitoring?
Yes. Our partner Alarm Receiving Centre is NSI Gold / BS 5979 Cat II accredited and operates 24 hours a day, 365 days a year. Alarms are triaged, verified, and actioned against your agreed escalation plan.
Is remote CCTV monitoring more effective than on-site guards?
For many sites, yes. Remote monitoring combines cameras, intelligent analytics, and human operators — delivering round-the-clock coverage without the cost of a static officer. For some higher-risk contracts we combine both.
Can you integrate with my existing CCTV system?
Usually. Any IP-based system supporting standard protocols (ONVIF, RTSP, or manufacturer SDKs) can be integrated. We'll audit your setup and confirm before signing off.
What happens when the CCTV detects an incident?
The operator verifies the event, challenges the intruder via loudspeaker where fitted, and escalates to police, key holder, or mobile patrol per your response plan. All actions are logged against the incident.
Is your CCTV monitoring compliant with GDPR and DPA 2018?
Yes. KBG is ICO registered (Ref: Z3409111) and monitoring is delivered in line with the ICO Surveillance Camera Code of Practice and UK GDPR, including proper signage, retention, and data-subject-request procedures.
Do operators have the right SIA licence?
All CCTV operators deployed hold a valid SIA CCTV (Public Space Surveillance) licence, which is a legal requirement for monitoring public areas for the purpose of identifying individuals.
How quickly do you respond to a verified alarm?
Verified alarms are escalated within minutes to the relevant party — police, key holder, or mobile patrol. Response times depend on the responder and your agreed plan.